• A Guide to Building Change Resilience in the Age of AI

    by Karim R. Lakhani, Jen Stave, Douglas Ng and Daniel Martines

    There’s near universal consensus that AI will fundamentally change how business is done, yet most organizations have not yet seen a substantive impact from their AI efforts. A BCG Global Survey of 1,000 CXOs in more than 20 sectors reports that just 26% of organizations have achieved value from AI, realizing an average cost savings of 45% and 60% higher revenue growth compared to peer firms.